About Pneumatic Solutions:
Pneumatic Solutions is a leading industrial parts supplier, specialising in technical pneumatic components. With a strong commitment to excellence and innovation and based in Archerfield, they have been serving clients in various industries for over two decades.
Your responsibilities will include processing customer payments, reconciling PayPal accounts, generating customer statements and dunning letters, managing customer account details.
- Accurately handle credit card and EFT transactions while promptly recording and allocating payments.
- Regularly reconcile PayPal accounts, promptly addressing any discrepancies to ensure accurate records.
- Generate and distribute customer statements regularly and send dunning letters to customers with outstanding balances.
- Monitor customer accounts and initiate credit holds when necessary.
- Communicate with customers and internal stakeholders to resolve outstanding issues and release credit holds.
- Collaborate with the sales team to process trade account applications from prospective customers. Review required documentation, perform credit checks, and gather additional information as needed.
- Regularly update and maintain accurate customer account information in the accounting system. This include managing customer contact details, credit terms, payment terms, and other relevant information.
- Perform monthly reconciliation of the accounts receivables sub-ledger, ensuring accuracy and resolving discrepancies promptly.
- Previous experience in accounts receivable or in similar role.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Proficiency in using accounting software and tools, with experience in processing customer payments and reconciling accounts (MYOB is preferred).
- Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams.
- Ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Strong problem-solving skills and the ability to resolve customer enquiries and issues professionally and efficiently,
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Apply now to be a part of their dynamic team!