About Pneumatic Solutions:
Pneumatic Solutions is a leading industrial parts supplier, specialising in technical pneumatic components. With a strong commitment to excellence and innovation and based in Archerfield, they have been serving clients in various industries for over two decades.
Position Overview:
Your responsibilities will include processing customer payments, reconciling PayPal accounts, generating customer statements and dunning letters, managing customer account details.
Key Responsibilities
- Accurately handle credit card and EFT transactions while promptly recording and allocating payments.
- Regularly reconcile PayPal accounts, promptly addressing any discrepancies to ensure accurate records.
- Generate and distribute customer statements regularly and send dunning letters to customers with outstanding balances.
- Monitor customer accounts and initiate credit holds when necessary.
- Communicate with customers and internal stakeholders to resolve outstanding issues and release credit holds.
- Collaborate with the sales team to process trade account applications from prospective customers. Review required documentation, perform credit checks, and gather additional information as needed.
- Regularly update and maintain accurate customer account information in the accounting system. This include managing customer contact details, credit terms, payment terms, and other relevant information.
- Perform monthly reconciliation of the accounts receivables sub-ledger, ensuring accuracy and resolving discrepancies promptly.
Requirements:
- Previous experience in accounts receivable or in similar role.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Proficiency in using accounting software and tools, with experience in processing customer payments and reconciling accounts (MYOB is preferred).
- Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams.
- Ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Strong problem-solving skills and the ability to resolve customer enquiries and issues professionally and efficiently,
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Apply now to be a part of their dynamic team!