The more you Learn, the less you Know

Hello,

For 18 years, our vision has been to be internationally respected and recognised for changing the way small businesses utilise HR and culture, while inspiring and developing our people.

But here’s the thing: We can’t disrupt an entire industry if we’re stuck in what we already know. We can’t change how businesses think about culture if we can’t change how we think.

That’s why one of our values is critical. “No Ego, No Excuses” isn’t just a nice value. It’s the only way we achieve our vision.

And holy moly, are there a lot of people who don’t get this lately.

watts not working: Thinking your 20 years of experience means you have 20 years of answers.

No. You have 20 years of old answers to old problems in an old world.

Your MBA from 2010? Adorable. Your “proven” methodology? It was proven in a different era. Your industry expertise? The industry you knew is dead.

But sure, keep telling me how you’ve “seen it all before.”

You haven’t. None of us have. Because “before” doesn’t exist anymore.

watts really happening: We’re all beginners now. Every single one of us.

AI changed the game. Remote work rewrote the rules. Gen Z flipped the table. The future of work isn’t evolving. It already evolved while you were citing your credentials.

The smartest people I know right now? They’re saying “I have no idea” more than ever. Because they get it: expertise isn’t about knowing anymore. It’s about unlearning fast enough to keep up.

watts working: “No Ego, No Excuses” isn’t just our company value. It’s our survival strategy.

No Ego means admitting that everything you learned might be wrong now. No Excuses means not hiding behind your resume when the world shifts.

The people thriving in our company (and everywhere else)? They’re not the ones with the most experience. They’re the ones willing to throw their experience out the window when it stops working.

watts the real game changer: Innovation doesn’t come from knowing. It comes from questioning what you know.

Disruption doesn’t come from expertise. It comes from beginners’ minds trapped in experts’ bodies.

We can’t change how businesses utilise culture if we’re stuck in how culture used to work. We can’t inspire and develop people if we think development is done.

The more letters after your name, the harder it might be for you to admit: We’re all making this up as we go.

And that’s exactly where the magic happens.

Have a week of glorious not knowing!

Sel

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PS: For more practical HR insights and helpful leadership resources, don’t forget to explore the wattsnextpx website — there’s plenty of valuable content waiting for you.